When planning how are you going to store content files always think about disaster recovery, the typical case is: storage admins ask you how many disk space do you need and after that they provision one large 10-20Tb LUN for Documentum – this is completely wrong, because in case of disaster recovery your primary goal is to decrease RTO and RPO, but restoring “obsolete” files in 10-20Tb LUNs won’t help you – business users always have a preferences about what needs to be recovered first, it may be content of specific/business-critical types or content loaded within last two days/weeks/months, also keep in mind that Documentum does not work without content of /System cabinet.
General considerations are:
- always prefer NAS to SAN – in general, NAS appliances are slower than SAN, but it is not an issue for Documentum, furthermore, most NAS appliances have a build-in capabilities which do not exists in SAN appliances, for example: if you need to scale your repository on multiple servers you have two options: create a cluster filesystem (cluster software costs extra money and requires extra maintenance) or use NAS, typically NAS appliances represent a symbiosis between filesystem, network and disk drivers, so, the most of NAS appliances have a build-in replication and snapshot capabilities (SAN appliances may have such capabilities too, but the problem is SAN appliances have no idea about what is stored in underlying LUN)
- if you have no choice and SAN is the only option always use volume manager – never ever create a filesystem on a LUN without volume manager, otherwise in future you will unable to perform an extremely simple operations without downtime, for example, if I need to move all data from one storage to another (somebody decided to decommission and old appliance or I decided to move old data on slow storage) I just add new physical volume to the existing disk group, remove old physical volume and wait some time while volume manager moves data between physical volumes in online
- split content volumes into maintainable pieces – it may be a 3-6 months’ worth of data or 1-2Tb volumes, in my deployments I have found that 2Tb is an optimal size
- try to understand business value of stored content and design storage accordingly, Content Storage Services option is your friend here
Trusted Content Services
Never ever use Trusted Content Services option for encrypting content files, the considerations are:
- it does not bring any value from security perspective, even stubborn EMC employees realised that
- there are different opinions about how to properly use AV-software in Documentum environment, some guy think that real-time scan is good and get something like: , another guys think that periodic AV-scans of content volumes is ok, but what are you going to find if all content is encrypted? Moreover, viruses have a dumb nature: today infected file may be treated as harmless, tomorrow it will be harmful, so, encryption is not AV friend.
- it seems that EMC fails to provide backward compatibility for TCS option across releases and operating systems: How will content be re-encrypted during TCS 7.2 upgrade?, Documentum Migration from AIX to Linux