Numbers…

  • EMC acquired Documentum for $2.2 billion in 2003-2004 (I suggest to check US Inflation Calculator before arguing)
  • OpenText acquired ECD (Documentum, Captiva, XHive, Kazeon, etc) for $1.6 billion in 2016
  • According to Mark Barrenechea at the moment of acquisition ECD has about 5600 customers, moreover, amount of OpenText customers was about the same (i.e. about 5000-6000)
  • SAP has about 345000 customers
  • Alfresco has about 1800 enterprise customers (bit strange because they reported growth of 500 customers per year in 2010 and 2012)

Conclusions:

  • SAP sales channel does not work, there is no chance that OpenText will improve Documentum sales due to SAP partnership
  • ECD/IIG has lost about 10000 customers (I think that in 2003 Documentum had about 5000 customers, plus I take into account Alfresco trends) due to poor support and non-targeted sales
  • OpenText will try to push InfoArchive to exisiting SAP customers (there is no big market for InfoArchive: java-api only, no connectors to other systems except SAP and SP, outdated technology)
  • OpenText will try to return 10000 lost Documentum customers back